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Nambani Privacy Policy

Last updated: July 9, 2023
 

Please make sure you read and understand this Policy. We may amend this Policy at any time.

Nambani Pte. Ltd. (“Nambani”, “us” or “we”) respects and protects the privacy of its clients and users (“you”) of Nambani.com (”the Site”) and Nambani’s services. By using the Site, you agree that we may store, process, use and disclose Personal Data collected from you according to the terms of this Privacy Policy, for the purposes of delivering services to you. 


Contact Us

You can contact us regarding your Personal Data at https://www.nambani.com/new-clients

 

Collecting Your Personal Data
 

We may collect the following types of Personal Data:
 

  • Personal Data that you provide to us on the Site including your name, phone number, email address, home address, payment information, and other Personal Data required for us to provide services to you.

  • Personal Information in the content of e-mails, phone calls or video calls between you and us during your communication with us about you and the services provided by Nambani.

  • Nambani.com may use "cookies" and related technologies to collect Personal Data from your Device.

 

Using your Personal Data

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We use your Personal Data to:

  • Establish, update and maintain your profile with us;

  • book, amend or cancel sessions, appointments or services; 

  • process payments;

  • manage your requests or queries, and communicate with you about the provision of services to you;

  • Communicate with you about Nambani and our services. You may choose to stop receiving general or marketing email communications about Nambani; and

  • Recognise your device using cookies or related technologies, provide features to you, retrieve data that you have previously entered, customise the Site to your preferences, and to improve the Site. We may also collect your IP address, which is not considered Personal Data, for monitoring and improvement of your user experience on the Site

 

Personal Data Retention

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We retain your Personal Data for minimum periods as required by law.  

You may request a copy of your personal data held by Nambani, and this will be provided to you within 30 days of request. You are responsible for informing Nambani of changes to your personal data. Nambani will delete Your personal data on request, providing that retention is no longer required by law.

 

Data Security

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To safeguard your personal data, all electronic storage and transmission of personal data by Nambani is secured with appropriate security technologies including password protected corporate cloud storage. We take reasonable measures to ensure the confidentiality and security of the personal data shared with authorised third parties.

 

Disclosure to Third Parties

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We do not sell or lease your Personal Data to any third parties. We do not disclose your Personal Data to unauthorised third parties.

We share your Personal Data with authorised third parties, where necessary and always in compliance with this Privacy Policy and with applicable laws. These authorised third parties include but are not limited to our outsourced booking system, and payment processing providers.


We release your Personal Data when:

  • ·You agree to release your Personal Data to a third party designated by you, such as a doctor or family member. Where appropriate, we will request you complete a consent form prior to us making any such disclosure; and

  • Required to do so by law or professional obligations to protect you or others who may be at risk of harm. In the event of assessed risks to the life, health or safety of yourself or others, we are obligated to inform others including your next-of-kin, and/or relevant local authorities.

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